Business Systems Administrator

If you thrive at improving business processes, solving system challenges, and helping teams work more efficiently, then this role was made for you. 

The Iowa Finance Authority (IFA) and Iowa Economic Development Authority (IEDA) are seeking a Business Systems Administrator (Management Analyst 3) to support and enhance the agency's Enterprise Management System (EMS) and related business applications. This role is ideal for a relationship-driven professional who excels at understanding business processes, translating needs into clear IT system and software requirements, and aligning stakeholders around practical, effective solutions.

This position plays a critical role in bridging IEDA|IFA business operations with the Iowa Department of Management’s Division of Information Technology (DOM DoIT), ensuring technology solutions support operational workflows and long-term agency goals.

About Us

IEDA and IFA collaborate to make Iowa the choice for people to call home and for businesses to flourish. IEDA supports business and community growth through various state and federal programs, helping startups, rural communities, and disaster recovery efforts. IFA focuses on improving Iowans' lives by offering programs for affordable housing, community development, and water quality, and assisting first-time homebuyers. Collectively, through our programs and efforts, IEDA|IFA creates opportunities for Iowans, communities, and businesses to thrive. 

About this Opportunity

The Business Systems Administrator position ensures IEDA and IFA systems effectively support programs that strengthen Iowa’s communities and economy. This position serves as a key partner between systems users, technical teams, and vendors to support system operations, improve workflows, maintain data integrity, and drive continuous improvement across the organization.

Key Responsibilities

• Support day-to-day operations, maintenance, and upkeep of EMS and related agency systems. 
• Maintain system documentation, operational records, and support procedures.
• Gather business requirements and document needs, translate operational issues, and coordinate testing and system releases. 
• Ensure data integrity, structure, standards, and operational data quality within EMS and related systems.  Manage support requests, provide frontline operational support, and coordinate business systems issue resolution with users, vendors, and technical partners. 
• Coordinate data validation, cleanup, reconciliation, and correction efforts.
• Identify opportunities to improve business processes, workflows, and system adoption. 
• Support user onboarding, systems navigation, training, and communication related to system updates and changes. 

We are seeking an ideal candidate who is:

• Relationship-focused and a bridge builder who collaborates easily across business, IT, and external partners.
• Skilled at translating business needs into clear system solutions.
• Experienced at working with business systems, process improvement, data quality, or operational support.
• Embodies our Core Values:

Accountability in Action - We take pride in our work and results.

Innovate Together - We thrive on solving challenges through dynamic collaboration with our teams and partners.
Mission Driven - We place Iowans at the heart of everything we do.

New to the area or looking to relocate to Iowa? Visit This is Iowa to see how Iowa offers something for everyone- competitively low cost of living, bustling cities and neighborhoods, access to entertainment, opportunities for career growth and unrivaled access to outdoor adventures.

As an employee of the Iowa Finance Authority, you are a State of Iowa employee, and you are eligible to enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.
• Great Benefits: Excellent Health, Dental, and Vision Insurance options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about benefits available to State of Iowa employees visit the benefits web page.

The Business Systems Administrator position is a non-merit, contract-covered position that is classified by the State of Iowa as a Management Analyst 3. This position is exempt per FLSA regulations. 

Applicant must pass a comprehensive background check before an offer for employment will be extended.

The Iowa Finance Authority is an EEO/AA Employer