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Vocational Rehabilitation Caseload Assistant (Multiple Locations) - HYBRID POTENTIAL

Opportunities for Ohioans with Disabilities (OOD)
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Organization: Opportunities for Ohioans with Disabilities
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
Schedule: Full-time
Work Hours: 8:00AM - 5:00PM, M - F
Compensation: $22.50 per hour
Unposting Date: Jun 6, 2023, 11:59:00 PM
Job Function: Vocational Rehabilitation
 
Agency Contact Name: Ashley Mixson
Agency Contact Information: ood.hrselections@ood.ohio.gov
 
Vocational Rehabilitation Caseload Assistant (Multiple Locations) - HYBRID POTENTIAL
 (230004Z3)
 

Job Duties

 
 
 
 
Empowering Ohioans with disabilities through employment, disability determinations, and independence.
 
 Now accepting applications for

Vocational Rehabilitation Caseload Assistant

Hourly: $22.50

Two pay rate increases guaranteed within the first year!

Most positions offer the flexibility of a hybrid schedule that combines working from home with regular in-office and/or community presence. In-person work requirements may change for training, meetings, and other operational needs. Employees must reside at a location that allows for reasonable response time to workplace reporting requirements. Daytime travel within Ohio may be required.
 
This position shall be filled in accordance with the provisions of the SEIU/1199 Collective Bargaining Agreement. 
 
Vacant Caseload Assistant (CA) Locations include:
  • Columbus BSVI/BVR:  4300 E. Broad St., Whitehall, OH 43213
  • Hocking Municipal Court:  105 W. Hunter St., Logan, OH 43138
  • Athens BSVI/BVR:  86 Columbus Rd., Athens, OH 45701
  • Wheelersburg BSVI/BVR:  8940 Ohio River Rd, Wheelersburg, OH 45694
  • OMJ Ross County:  475 Western Ave., Chillicothe, OH 45601
  • Youngstown BSVI/BVR:  242 Federal Plaza W., Youngstown, OH 44503
  • Zanesville BSVI/BVR: 601 Underwood St., Zanesville, OH 43701
  • Canton BSVI/BVR:  816 30th St. NW, Canton, OH 44709
  • Wooster Bureau of VR:  2148 Eagle Pass, Wooster, OH 44691
  • Cincinnati BSVI/BVR:  895 Central Ave., Cincinnati, OH 45202
  • OOD Butler County: 7686 Cincinnati-Dayton Rd., West Chester, OH 45069
  • OMJ Clermont County:  2400 Clermont Center Dr., Batavia, OH 45103
  • Lakewood BSVI/BVR:  14650 Detroit Ave., Lakewood, OH 44107
  • Akron BSVI/BVR:  161 S. High St., Akron, OH 44308
  • Toledo BSVI/BVR: 5241 Southwyck Blvd., Toledo, OH 43614
  • Lorain County ESC: 1885 Lake Ave., Elyria, OH 44305
  • OOD Norwalk: 134 Cleveland Rd, Norwal, OH 44857
  • Lima Office BSVI/BVR: 2190 Allentown Rd., Lima, OH 45805
 
Who We Are:
Opportunities for Ohioans with Disabilities (OOD) is the state agency that empowers Ohioans with disabilities through employment, disability determinations, and independence. It is accomplished through its Bureau of Vocational Rehabilitation (BVR), Bureau of Services for the Visually Impaired (BSVI) and Division of Disability Determination (DDD). A fourth area is the Division of Employer and Innovation Services (EIS), which is responsible for establishing and maintaining partnerships with employers.
 
What We Do:
OOD works with partners in businesses, education, and non-profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio. To learn more about OOD click here.
 
Our Guiding Principles:
In striving for excellence in service, we will:
  • Listen first
  • Act with a sense of urgency
  • Honor diversity
  • Foster inclusiveness
  • Value collaboration
  • Inspire innovation
  • Be transparent
  • Be accountable
  • Celebrate success
 
What’s in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
  • Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. 

Dental, Vision and Basic Life Insurance
  • Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance
  • Paid time off, including vacation, personal, and sick leave 
  • 11 paid holidays per year
  • Childbirth/Adoption leave

Employee Development Funds
  • The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System
  • OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation
 
Vocational Rehabilitation (VR)
OOD operates Ohio’s Vocational Rehabilitation (VR) program. Through the Bureau of Vocational Rehabilitation and Bureau of Services for the Visually Impaired, the VR program provides services to eligible individuals with disabilities to assist them in getting and keeping a job. Disabilities may include physical, intellectual, mental health, or sensory disabilities. OOD works with adults seeking to enter the workforce or retain a job, and with youth beginning at age 14, to assist them as they transition from high school into college and/or the workplace. For more information click here.
  
Bureau for Services for the Visually Impaired (BSVI)
  • Develops and coordinates statewide vocational rehabilitation (VR) programs related to VR and Independent Living (IL)
  • Develops standards for services outlined by management and Workforce Integration Taskforce by serving as subject matter expert (SME) on specific barriers to employment faced by individuals with vision loss (e.g., Orientation and Mobility, Vision Rehabilitation Therapy, and Assistive Technology)
  • Conducts targeted provider outreach (e.g., develops goals, proposes action steps/strategies) to identify and facilitate referrals of individuals with sensory impairments to increase referral development and new service providers in underserved areas

What is a Caseload Assistant (CA)?

The CA position varies based on the need of your area. 

  • General CA - position that supports the front door process of our local offices among other supportive duties as assigned.  
  • Job Development (JD) - position focuses on assisting consumers with job seeking skills training, interviewing skills and assists them with securing and maintaining employment.
  • Talent Sourcing Coordinators (TSC) - position focuses on assisting our internal to increase job placements within companies who are a part of the Business Leadership Network. 
  • Career Resources - Position focuses on meeting with individuals in subminimum wage employment to promote opportunities for competitive integrated employment and share information about supported employment services and career options.
 
A Successful Caseload Assistant:

  • Delivers excellent customer service
  • Is time-efficient, organized & quality driven
  • Has strong analytical and critical thinking skills
  • Is able to make decisions independently & with good judgement
 
Diversity, Equity, and Inclusion (DEI) Mission Statement:

The mission of OOD is to empower Ohioans with disabilities through employment, disability determinations, and independence. OOD strives to hire, sustain, and promote a workforce that not only embraces this mission but is also reflective of the rich diversity of the Ohioans we serve.
OOD considers diversity comprehensively, including race, ethnicity, gender, sexual orientation, disability, age, and all other human dynamics that shape creative perspective and professional experience.
OOD is intentional in cultivating an inclusive, diverse, and equitable environment where all voices are heard, respected, and valued, as demonstrated by the way we treat all individuals.
 
Opportunities for Ohioans with Disabilities is an Equal Employment Opportunity Employer
Join Our Team, Apply Today!
Follow us on social media @OhioOOD
 

Qualifications

 
Undergraduate degree in vocational rehabilitation counseling, counseling, social work, psychology, disability studies, special education, business administration, human resources, economics, or related rehabilitation or human services area.

OR

24 months' experience in the delivery of vocational rehabilitation services (e.g. job development, certified vocational evaluator, vocational specialist).

OR

Equivalent of Minimum Class Qualifications for Employment noted above.

Note: Education and experience per Code of Federal Regulations Title 34-Subtitle B-Chapter III-Part 361-Subpart B-361.18
 
Knowledge of: 1) Public relations; 2) Vocational Rehabilitation*, 3) Agency policies & procedures*, 4) Data collection procedures (e.g. interviewing), 5) Workplace accommodations & rehabilitation technology*, 6) Government programs related to individuals with disabilities (e.g., SSI/SSDI, federal student financial aid, Rehabilitation Act & ADA)*, 7) Conflict resolution techniques, 8) Nature & implications of physical & mental disabilities (e.g. Medical & psychiatric diseases & disorders)*, 9) Human Resource Development, 10) Human Relations, 11) Vocational testing & assessment techniques*, 12) Eligibility criteria*. 
 
Skill in: 13) Personal computer with Microsoft Office products, 14) Agency software (e.g. AWARE*), 15) Effective communication strategies (e.g. oral & written), 16) Researching techniques, 17) Business acumen, 18) Customer service, 19) Problem solving, & decision making, critical thinking.
 
Ability to: 20) Define problems, collect data, establish facts & draws conclusions, 21) Communicate (e.g. oral & written), 22) Handle sensitive face-to-face contacts & develop good rapport with internal & external customers, 23) Deliver presentations, 24) Motivate others to achieve goals, 25) Multitask & prioritize work, 26) Research alternatives & resources, 27) Gather collate & classify information about data, people or things, 28) Develop complex reports, 29) Interpret labor market data*, 30) Develop service plans suitable to individual needs*.
 
(*) Developed after employment
 
Applications must clearly indicate how the applicant meets the minimum qualification for the position. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. If you do not demonstrate how you meet minimum qualifications in the supplemental questions, your application will automatically be disqualified from consideration.
  • If you meet minimum qualifications due to educational achievement, you MUST submit a copy of your unofficial transcript(s) with your application by the posting deadline.
  • Internal applicants: information in your personnel file does NOT supplement the need to attach supporting documents by the posting deadline (e.g. if a transcript is required to demonstrate how you meet minimum qualifications due to educational achievement, you must attach the transcripts).
  • If you have attached supporting documents in the past, you must make them relevant on your current application. This is done in Step 7: Additional Attachments.
  • This documentation can be submitted by attaching to the supplemental attachments with your online application OR by email to OOD.HRSelections@ood.ohio.gov. Indicate title and requisition number in the subject line of your email.

Selection Process: Position(s) are filled through a two-part process, which consists of a test and structured interview. All parts of the assessment will be administered remotely at this time. The test is tentatively scheduled to be held the week of June 12.

Application Status: You can check the status of your application online by signing into your profile through careers.ohio.gov. The application status is shown to the right of the position title(s) to which you have applied along with the application submission details. Questions pertaining to things other than your application status can be directed to ood.hrselections@ood.ohio.gov.

Technical Assistance: Applicants experiencing technical issues should send an email to careers@ohio.gov.

Reasonable Accommodation: Please contact the Human Resources Office at ood.hrselections@ood.ohio.gov so proper arrangements can be made. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment.
 
Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
 
The final applicant selected for this position will be required to undergo a drug screen prior to final offer. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year.