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American Sign Language Vocational Rehabilitation Caseload Assistant - HYBRID POTENTIAL

Opportunities for Ohioans with Disabilities (OOD)
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Organization: Opportunities for Ohioans with Disabilities
Classified Indicator: Classified
Bargaining Unit / Exempt: Bargaining Unit
Schedule: Full-time
Work Hours: 8:00AM - 5:00PM, M - F
Compensation: $22.50 per hour
Unposting Date: Jun 6, 2023, 11:59:00 PM
Job Function: Vocational Rehabilitation
 
Agency Contact Name: Ashley Mixson
Agency Contact Information: ood.hrselections@ood.ohio.gov
 
American Sign Language Vocational Rehabilitation Caseload Assistant - HYBRID POTENTIAL
 (23000568)
 

Job Duties

 
 
 
 
Empowering Ohioans with disabilities through employment, disability determinations, and independence.
 
 Now accepting applications for

Vocational Rehabilitation Caseload Assistant-American Sign Language

Applicants for this position MUST be proficient in American Sign Language.

Prior to appointment, applicants will be required to demonstrate fluent communication skills in American Sign Language or other non-verbal means of communication (e.g. manually coded-English, etc.) A person without fluent skills will not be eligible for appointment.

Hourly Rate: $22.50

Two pay rate increases guaranteed within the first year!

Most positions offer the flexibility of a hybrid schedule that combines working from home with regular in-office and/or community presence. In-person work requirements may change for training, meetings, and other operational needs. Employees must reside at a location that allows for reasonable response time to workplace reporting requirements. Daytime travel within Ohio may be required.
 
This position shall be filled in accordance with the provisions of the SEIU/1199 Collective Bargaining Agreement. 
 
Vacant Caseload Assistant (CA) Possible Locations include:
  • Akron BSVI/BVR:  161 S. High St., Akron, OH 44308
  • Lakewood BSVI/BVR: 14650 Detroit Ave., Lakewood, OH 44308
  • OMJ Warren County: 300 East Silver St., Lebanon, OH 45036
 
Who We Are:

Opportunities for Ohioans with Disabilities (OOD) is the state agency that empowers Ohioans with disabilities through employment, disability determinations, and independence. It is accomplished through its Bureau of Vocational Rehabilitation (BVR), Bureau of Services for the Visually Impaired (BSVI) and Division of Disability Determination (DDD). A fourth area is the Division of Employer and Innovation Services (EIS), which is responsible for establishing and maintaining partnerships with employers.
 
What We Do:

OOD works with partners in businesses, education, and non-profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio. To learn more about OOD click here.
 
Our Guiding Principles:

In striving for excellence in service, we will:

  • Listen first
  • Act with a sense of urgency
  • Honor diversity
  • Foster inclusiveness
  • Value collaboration
  • Inspire innovation
  • Be transparent
  • Be accountable
  • Celebrate success
 
What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
  • Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. 

Dental, Vision and Basic Life Insurance
  • Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance
  • Paid time off, including vacation, personal, and sick leave 
  • 11 paid holidays per year
  • Childbirth/Adoption leave

Employee Development Funds
  • The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System
  • OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation
 
Vocational Rehabilitation (VR)
OOD operates Ohio’s Vocational Rehabilitation (VR) program. Through the Bureau of Vocational Rehabilitation and Bureau of Services for the Visually Impaired, the VR program provides services to eligible individuals with disabilities to assist them in getting and keeping a job. Disabilities may include physical, intellectual, mental health, or sensory disabilities. OOD works with adults seeking to enter the workforce or retain a job, and with youth beginning at age 14, to assist them as they transition from high school into college and/or the workplace. For more information click here.
 
Bureau for Services for the Visually Impaired (BSVI)

  • Develops and coordinates statewide vocational rehabilitation (VR) programs related to VR and Independent Living (IL)
  • Develops standards for services outlined by management and Workforce Integration Taskforce by serving as subject matter expert (SME) on specific barriers to employment faced by individuals with vision loss (e.g., Orientation and Mobility, Vision Rehabilitation Therapy, and Assistive Technology)
  • Conducts targeted provider outreach (e.g., develops goals, proposes action steps/strategies) to identify and facilitate referrals of individuals with sensory impairments to increase referral development and new service providers in underserved areas

What is a Caseload Assistant (CA)?

The CA position varies based on the need of your area. 

  • General CA - position that supports the front door process of our local offices among other supportive duties as assigned.  
  • Job Development (JD) - position focuses on assisting consumers with job seeking skills training, interviewing skills and assists them with securing and maintaining employment.
  • Talent Sourcing Coordinators (TSC) - position focuses on assisting our internal to increase job placements within companies who are a part of the Business Leadership Network. 
  • Career Resources - Position focuses on meeting with individuals in subminimum wage employment to promote opportunities for competitive integrated employment and share information about supported employment services and career options.
 
A Successful Caseload Assistant:

  • Delivers excellent customer service
  • Is time-efficient, organized & quality driven
  • Has strong analytical and critical thinking skills
  • Is able to make decisions independently & with good judgement
 
Diversity, Equity, and Inclusion (DEI) Mission Statement:

The mission of OOD is to empower Ohioans with disabilities through employment, disability determinations, and independence. OOD strives to hire, sustain, and promote a workforce that not only embraces this mission but is also reflective of the rich diversity of the Ohioans we serve.
OOD considers diversity comprehensively, including race, ethnicity, gender, sexual orientation, disability, age, and all other human dynamics that shape creative perspective and professional experience.
OOD is intentional in cultivating an inclusive, diverse, and equitable environment where all voices are heard, respected, and valued, as demonstrated by the way we treat all individuals.
 
Opportunities for Ohioans with Disabilities is an Equal Employment Opportunity Employer

Join Our Team, Apply Today!

Follow us on social media @OhioOOD

 

Qualifications

 
Applicants for this position MUST be proficient in American Sign Language.

Undergraduate degree in vocational rehabilitation counseling, counseling, social work, psychology, disability studies, special education, business administration, human resources, economics, or related rehabilitation or human services area.

OR

24 months' experience in the delivery of vocational rehabilitation services (e.g. job development, certified vocational evaluator, vocational specialist).

OR

Equivalent of Minimum Class Qualifications for Employment noted above.

Note: Education and experience per Code of Federal Regulations Title 34-Subtitle B-Chapter III-Part 361-Subpart B-361.18
 
Knowledge of: 1) Public relations; 2) Vocational Rehabilitation*, 3) Agency policies & procedures*, 4) Data collection procedures (e.g. interviewing), 5) Workplace accommodations & rehabilitation technology*, 6) Government programs related to individuals with disabilities (e.g., SSI/SSDI, federal student financial aid, Rehabilitation Act & ADA)*, 7) Conflict resolution techniques, 8) Nature & implications of physical & mental disabilities (e.g. Medical & psychiatric diseases & disorders)*, 9) Human Resource Development, 10) Human Relations, 11) Vocational testing & assessment techniques*, 12) Eligibility criteria*. 
 
Skill in: 13) Personal computer with Microsoft Office products, 14) Agency software (e.g. AWARE*), 15) Effective communication strategies (e.g. oral & written), 16) Researching techniques, 17) Business acumen, 18) Customer service, 19) Problem solving, & decision making, critical thinking.
 
Ability to: 20) Define problems, collect data, establish facts & draws conclusions, 21) Communicate (e.g. oral & written), 22) Handle sensitive face-to-face contacts & develop good rapport with internal & external customers, 23) Deliver presentations, 24) Motivate others to achieve goals, 25) Multitask & prioritize work, 26) Research alternatives & resources, 27) Gather collate & classify information about data, people or things, 28) Develop complex reports, 29) Interpret labor market data*, 30) Develop service plans suitable to individual needs*.
 
(*) Developed after employment
 
Application Requirements 
Please ensure your online application (e.g., work experience/education sections, contact information) is up-to-date and clearly indicates how you meet minimum qualifications for the position. If you meet minimum qualifications due to an educational achievement (e.g., college courses/degree, relevant licensure), you must submit a copy of your unofficial transcript by the posting deadline. This documentation can be submitted by attaching directly on the Additional Attachments section of the application (Step 7) or via email to OOD.HRSelections@ood.ohio.gov.  
 
Please do not type “see resume” as a substitution for completing sections of the application. Assumptions will not be made. Vague or unclear descriptions of job duties or education may result in removal from consideration. Answers to the job-related questionnaire (Step 4) must be supported by the work experience/education sections of the application. 
 
Internal applicants: information in your personnel file does NOT supplement the need to attach supporting documents by the posting deadline. 
 
Online applications that fail to document how they meet minimum qualifications will not be considered. 
 
Selection Process 
Applicants who meet the minimum qualifications for this position may receive an email invitation to participate in our selection process. The selection process consists of an online assessment and a remote structured interview. The online assessment is tentatively scheduled for the week of DATE. 
 
Application Status 
Applicants can check their application status and all vacancy-related email correspondence on “My Jobpage.” To access “My Jobpage,” navigate to the Careers.Ohio.Gov job search webpage and sign in; the link to My Jobpage is displayed under the TeamOhio logo.  
 
Technical Assistance 
Applicants who require technical assistance (e.g., issues logging in or other system-related issues) should contact careers@ohio.gov. 
 
Reasonable Accommodation 
Opportunities for Ohioans with Disabilities is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you a require an accommodation based on a disability for any step of the selection process, please contact Human Resources at OOD.HRSelections@ood.ohio.gov so proper arrangements can be made.  
 
Background Check Information: The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. 
 
The final candidate selected for this position will be required to undergo a drug screen prior to final offer. The State will decline to extend a final offer of employment to any applicant with a verified positive test result. Also, an applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year.