IT Network & Telecoms Specialist - IT Network & Telecommunications - Journey - Permanent - *07315-24
FULL-TIME/PERMANENT
IT NETWORK AND TELECOMS SPECIALIST
IT NETWORK & TELECOMMUNICATIONS – JOURNEY
Information Technology Services
Olympia, Washington – Thurston County
The salary listed above includes the 3% pay increase that goes into effect on July 1, 2024.
Manage enterprise-level telecommunications and network systems for WDFW, encompassing acquisition, installation, maintenance, and security consulting for both on-premises and cloud-based systems.
Responsibilities will include configuring and monitoring Infrastructure as Code and AI-driven technology. Additionally, support statewide networking and voice infrastructure by implementing process and procedures to support the agency telephony, networking, and security needs.
Picture yourself,
As a Level 3 administrator of the Physical Security Environments for security camera and access control systems.
With your experience,
Consult and provide recommendations to non SGN sites on network connectivity, that include fiber optics, satellite, or cellular technologies.
The optimal applicants,
Will have the ability to operate, maintain, and troubleshoot a wide range of network technologies including, but not limited to, router, switching, VPN, and Wi-Fi technologies.
We are seeking a candidate,
Who models WDFW values: Accountability, Service, Professionalism, Integrity, Respect, and Empathy (ASPIRE).
Duties:
Here is what you will be doing,
Physical Security (Security Cameras and Door Security):
- Assist the agency expert in the installation and configuration and management of access control systems.
- Provide law enforcement when security camera footage is needed.
- Monitor for irregularities or security breaches.
- Troubleshoot issues related to access control or video surveillance.
- Responsible for ongoing software and hardware maintenance and management of the infrastructure that the access control systems reside on video surveillance AI technology support.
- Responsible for the ongoing software and hardware maintenance and management of the access control systems.
Network Duties:
- Monitor the agencies’ firewalls and their configuration changes both on premises and the cloud.
- Tracks all WaTech/Consolidated Technology Services (CTS) notifications and bulletins regarding firewall changes, WAN connectivity.
- Responsible for network security including firewalls, denial of service protection, intrusion detection/prevention, authentication systems, domain name services and web service security and protect it from unauthorized use or modification, accidental or intentional damage or destruction.
Agency IT Facilities Duties:
- Assist with performing installation and migration of network, cabling, physical security, and unified communications services.
- Starlink Satellite Hardware installations at remote locations throughout the state.
Telecommunication Duties:
- Administer, configure, and establish interfaces and interactions, following industry standards and activating remote access tools for agency telephony systems.
Network Wi-Fi Duties:
- Responsible for installation and configuration of Wi-Fi access points.
- Assist Information Technology Services (ITS) staff with troubleshooting Wi-Fi connectivity issues.
Remote Access, and Radio over IP (RoIP) Duties:
- Responsible for installing, configuring, and maintaining Radio over IP (RoIP), NetMotion, Virtual Private Network (VPN) and Washington State Patrol (WSP) encryption.
Network Monitoring Duties:
- Monitor all available logs for security purposes.
- Responsible for monitoring and upgrading the server applications that support the network.
WORKING CONDITIONS:
-
Work Setting, including hazards:
- Office setting - may be required to work in tight spaces or work in data closets and data center.
- Office hazards include working under fluorescent light, repetitively entering data into computer, and looking at computer monitor for long periods of time.
-
Schedule:
- Typically, Monday – Friday, 8:00 A.M. – 5:00 P.M.
-
Travel Requirements:
- Some travel may be required to regional and other remote offices.
-
Tools and Equipment:
- Hand tools, ladders, and networking equipment.
-
Customer Interactions:
- Interacts with WDFW staff, Consolidated Technology Services (CTS)/WaTech, telco providers, other state agencies and vendors.
Qualifications:
REQUIRED QUALIFICATIONS:
- A Bachelor’s degree from an accredited college or university OR equivalent experience in computer science or a closely related field.
AND
- Three (3) – five (5) years of experience working in a medium to large organization maintaining telecommunications OR network infrastructure services, such as Voice Over IP (VOIP) solution, security cameras, network security, firewalls, Domain Name Services (DNS), Access Control Lists (ACL), facilities etc.
AND
- Experience providing technical expertise and tier 3 escalated support in an organization supporting security infrastructure that spans a variety of technology platforms.
Special Requirements/Conditions of Employment:
- Must pass fingerprint and background check due to working with law enforcement and sensitive data.
PREFERRED QUALIFICATIONS:
In addition to those required qualifications, our ideal applicant will also have some or all of the following:
- Cisco Certification(s).
- Juniper Certification(s).
- AWS Cloud Virtual Network Certification(s).
- A+ Certification.
- Network + Certification.
Supplemental Information:
Please note: Failure to follow the instructions below may lead to disqualification.
Experience and education selected, listed, and detailed in the Supplemental Questions must be verifiable in the application.
In order to successfully apply for this position, you MUST complete your profile at www.careers.wa.gov and attach the following to your profile before completing the online application:
- A cover letter describing how you meet the qualifications of this position (Generic cover letter will not be accepted).
- A current resume.
- Three professional references.
IMPORTANT NOTE:
All new employees must complete an Employment Eligibility Verification Form (I-9 Form) on their first day of work. If hired for this or any position at WDFW, you will be required to provide documentation proving you are eligible to work in the United States. For a list of acceptable documents, please use the following link: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
JOIN THE WDFW TEAM:
Learn about our agency and the perks of working for WDFW!
The Washington Department of Fish and Wildlife has some of the most talented people in the natural resource field. We celebrate and value diversity, appreciating that a workforce composed of those from different backgrounds and experiences creates an inclusive environment, strengthens positive relationships with the local community, and brings new perspectives and approaches to fulfilling the agency’s mission. We value demonstrated skill in living WDFW values of Accountability, Service, Professionalism, Integrity, Respect, and Empathy (ASPIRE).
WDFW employees may be eligible for the following: Benefits
Medical/Dental/Vision for employee & dependent(s), Public Employees Retirement System (PERS), Vacation, Sick, and other Leave types.
Eleven (11) Paid Holidays per year and one (1) personal holiday if the employee is scheduled to be, or has been, continuously employed by the State of Washington for at least four (4) months.
Public Service Loan Forgiveness, Tuition Waiver, Long Term Disability & Life Insurance, Deferred Compensation Programs, Dependent Care Assistance Program (DCAP), Flexible Spending Arrangement (FSA), and an Employee Assistance Program.
UNION - WFSE:
This position is covered by a collective bargaining agreement between the State of Washington, Department of Fish and Wildlife and the Washington Federation of State Employees (WFSE). This recruitment may be used to fill positions in addition to those listed.
Diversity, Equity, and Inclusion Employer
VETERAN PREFERENCE NOTICE:
To take advantage of veteran preference, please do the following:
- Email a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter to Elizabeth.Bullard@dfw.wa.gov.
- Subject line must include recruitment number, position, and Vet (for example: #10155 Biologist 1 – Veteran)
- Include your name as it appears on your application in careers.wa.gov.
MILITARY SPOUSE PREFERENCE NOTICE:
To take advantage of military spouse preference, please do the following:
- Notify us of your military spouse status by email at Elizabeth.Bullard@dfw.wa.gov.
- Subject line must include recruitment number, position, and MS (for example: #10155 Biologist 1 – MS)
- Include your name as it appears on your application in careers.wa.gov.
Note: Please blackout any PII (personally identifiable information) data such as social security numbers.
As part of WDFW’s efforts to advance respectful and inclusive work environments, the Agency expects inclusivity as part of our professional interactions and communications. Therefore, we want to ensure that all individuals feel welcome, are treated fairly and respectfully. All staff are empowered to fully contribute to serving their work unit, Agency, and the citizens of Washington.
The Department of Fish and Wildlife is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply.
Persons needing accommodation in the application process or this announcement in an alternative format please contact Jayme Chase by phone 360-902-2278 or email Jayme.Chase@dfw.wa.gov, or the Telecommunications Device for the Deaf (TDD) at 800-833-6388.
If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com.