Information Technology (IT) Intern

Job Description

Assists in performing helpdesk support (e.g., troubleshoots software, hardware & communication problems involving District equipment; performs simple programming tasks; performs helpdesk duties). Unpacks, sets up & configures servers & microcomputers & assists in troubleshooting same. Provides support in performing routine system maintenance (e.g., assists in installing cables & network interface controllers (NICs), performs minor printer & system repairs, monitors performance). Responds to user inquiries & assists users in resolving software & hardware problems (e.g., corrects hardware malfunctions, restores files).

Under direct supervision of Network Administration Supervisor, assists in monitoring & maintaining data communications/telecommunications systems equipment & performs network support. Repairs & maintains electronic data processing & voice data communications equipment (e.g., terminals, modems, printers, telephones). Assists with installation & maintenance of computer systems (e.g., networks, terminals, file servers, plot servers, network printers, tape library), software applications (e.g., Microsoft Office programs), computer equipment & peripherals (e.g., printers, CD-ROMs, high-speed scanners, modems, NICs, wireless NICs). Assists in installation & testing of local area network (LAN) drops & phone lines at remote locations. Receives training in & performs specific technical tasks (e.g., analysis & programming of new & existing personal computer (PC) &/or mainframe applications). Downloads & uploads data between PCs & mainframe. Uses personal computer (e.g., Visual Studio, HyperText Markup Language (HTML). Active Server Pages (ASP), SharePoint Designer) to modify &/or test computer software & develop data processing application programs tailored for individual users.

Assists in development & maintenance of District website (e.g., works with various offices to create outlines of information to be used internally & externally, scans & formats documents for web inclusion). Performs miscellaneous duties as assigned.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Must currently be enrolled in a college or university and in good academic standing.

Must show proof of valid driver's license in order to operate state vehicle.

Technical Skills: Information Technology
Professional Skills: Critical Thinking, Active Learning, Attention to Detail, Flexibility, Customer Focus

Supplemental Information

This is a temporary position involving various duties that will supplement the student's major field of study &/or provide experience that is a useful addition to the student's education & meaningful preparation for future professional employment.

This Position is Unclassified per Section 124.11(A)(29)

The rate of pay is based upon the student's academic status:

 (which is determined by the college or university.)

Freshman and Sophomore Students:     $19.50 per hour

Junior and Senior Students:                    $20.00 per hour

Graduate Students:                                 $24.00 per hour

This position is overtime eligible based on FLSA Standards.

Must show proof of valid driver's license in order to operate state vehicle.

All candidates applying for employment opportunities should be authorized to work in the United States. Sponsorship for an employment visa is not currently available for positions with the Ohio Department of Transportation.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.