Outreach, Engagement, and Training Program Manager

Please apply online at: Outreach, Engagement, and Training Program Manager - Richmond, Virginia, United States

Title: Outreach, Engagement, and Training Program Manager

State Role Title: Prog Admin Specialist III

Hiring Range: $87,841 - $142,741

Pay Band: 6

Agency: VA Dept of Transportation

Location: Annex Building

Agency Website: 

Recruitment Type: General Public - G

Job Duties

Are you ready to make a significant impact on the Virginia’s transportation programs? The Virginia Department of Transportation (VDOT) is seeking a leader to join our Local Assistance Division as an Outreach, Engagement, and Training Program Manager. This is your chance to play a pivotal role developing and executing comprehensive customer focused engagement and marketing strategies for a wide range of initiatives including educational workshops, programs, webinars, newsletters, and informational materials to help Local Public Agencies (LPAs) in the successful development and delivery of locally administered transportation projects. In partnership with VDOT, LPAs deliver nearly half of all projects in VDOT’s Six-Year Improvement Program (SYIP), providing important benefits to the traveling public of the Commonwealth.

This position will focus on driving engagement and training efforts for the Local Assistance Division, supporting senior leadership in ensuring consistent communication with internal and external customers, and working across agency divisions to enhance brand visibility, and using innovative approaches to share critical information to LPAs to assist with the delivery of the transportation program. The Outreach, Engagement, and Training Program Manager leads the Division’s training and outreach efforts, including the annual Local Programs Workshop attended by over 600 individuals; manages the Department’s Local Government Qualifications Program (QP), and various other training and outreach efforts.

The successful applicant will be able to contribute individually as well as lead a small team, work with a diverse group of individuals, and collaborate with staff across VDOT Central and District Offices, local governments and agencies, as well as other public stakeholders. If you are a creative and effective communicator, thrive in a collaborative environment, and are driven, astute and excited about learning and training, we want to hear from you!

 

Minimum Qualifications

• Experience in developing training programs, conducting needs assessments, and managing training delivery.
   
• Strong organizational and project management skills, with ability to prioritize, work quickly, and manage multiple tasks, timelines and deadlines as well as be adaptable and flexible in a dynamic work environment.
   
• Excellent communication skills, both oral and written, across a diverse range of audiences, demonstrating proficiency of English grammar rules and technical writing and editing.
   
• Knowledge of various strategies impacting the marketing function, including website content management, brand management, graphic design, and marketing analytics and segmentation.
   
• Extensive knowledge of email marketing, social media, database marketing, and automated marketing strategies, techniques, and tools.
   
• Ability to work closely with other work units to integrate marketing and training efforts with broader organizational goals and ensure alignment across all initiatives.
   

Additional Considerations

• Advanced Degree in a related field.
   
• Extensive experience in outreach, communications and/or curriculum/training development.
   
• Conference and/or event planning experience.
   
• Portfolio of previous outreach and engagement work.
   
• A combination of training, advanced experience, or education in communications, business administration, professional learning or a related field is desired.